Eyadati WhatsApp automation for clinics, from first inquiry to confirmed booking
An after-hours inquiry becomes a confirmed booking and a reminder, without waiting for morning.
- 5
- flow stages
- 4
- dashboard KPIs
- 24/7
- intake
- 1
- pre-visit reminder
The problem
Most clinic inquiries arrive on WhatsApp after hours. The reply waits until the next day, and by then the patient has booked elsewhere.
Overview
An interactive prototype of WhatsApp automation for clinics you can try in the browser. It takes a message from reception to a confirmed booking and a pre-visit reminder, with a dashboard for response rate and conversion.
What I built
- A message-flow map: receive, identify, hand over to staff when needed, confirm, remind
- A WhatsApp conversation simulated on a phone screen beside the map
- A dashboard with response rate, booking conversion, no-show rate and top questions
The engineering call
The map is meant to be debated with the clinic owner. Every box in it is a decision they make, not me.
