Clinics & medical centres

Clinic management and appointment booking: WhatsApp booking, reminders and a follow-up dashboard

Most clinic inquiries arrive on WhatsApp after hours. I build the path from the first message to a confirmed booking and reminder, with a dashboard showing what really happens: how many inquiries came in, how many became bookings, and how many patients did not show up.

The problems it solves

  • Inquiries arrive at night and wait until morning
  • Missed appointments because patients forgot
  • No numbers on how many inquiries turn into bookings

What the system covers

  • WhatsApp booking

    Intake, identification and confirmation, with hand-off to staff when needed.

  • Pre-visit reminders

    A reminder on an approved template to cut no-shows.

  • Performance dashboard

    Response rate, conversion, no-shows and top questions.

  • Outcome simulation for aesthetics

    Patients see an expected result without changing who they are.

Clinics & medical centres

Questions about Clinics & medical centres

Can booking use the clinic’s current WhatsApp number?

Usually yes, after checking the number’s status and moving it to the official WhatsApp Cloud API. I check the number first and explain the steps before changing anything.

Where is patient data stored?

In accounts in the clinic’s own name, with permissions per role, so staff only see what their work needs.

Have a system in mind? Let’s sketch it together

Send your idea as it is, even if it is one line. I reply with specific questions, then an interactive prototype you see before paying for development.

Start on WhatsApp info@kbakhit.online